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Privacy Policy


Last Updated: April 16, 2025


1. Introduction


This Privacy Policy describes how La Once ("we," "us," or "our") collects, uses, and shares personal information of individuals who visit our website (the "Site") or purchase our luxury leather accessories (the "Products"). La Once is located in Toronto, Ontario, Canada.


2. Information We Collect


We may collect the following types of personal information:


* **Information you provide directly:** This includes information you provide when you create an account, place an order, subscribe to our newsletter, contact us through our website, email, phone, or other means. This may include your name, email address, phone number, shipping address, billing address, payment information (processed by our secure payment gateway), and any other information you choose to share.

* **Information collected automatically:** When you visit our Site, we may automatically collect certain information, including:

    * **Log Data:** Your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.

    * **Cookies and similar tracking technologies:** We may use cookies and similar technologies to collect information about your browsing activities on our Site, such as items you have viewed and added to your cart. You can manage your cookie preferences through your browser settings.

* **Information from third parties:** We may receive information about you from third-party service providers, such as payment processors and shipping companies, to facilitate your orders and our services.


3. How We Use Your Information


We may use your personal information for the following purposes:


* To process and fulfill your orders for our Products.

* To manage your account on our Site.

* To communicate with you about your orders, shipments, and customer service inquiries.

* To personalize your experience on our Site and recommend products that may be of interest to you.

* To send you our newsletter and other marketing communications (where you have opted in or as permitted by law).

* To improve our Site, Products, and customer service.

* To analyze website usage and trends.

* For security purposes and to prevent fraud.

* To comply with legal obligations.

* For any other purpose disclosed to you at the time we collect your information or with your consent.


4. How We Share Your Information


We may share your personal information with the following categories of recipients:


* **Service providers:** We share information with third-party service providers who assist us in operating our Site, processing payments, fulfilling orders, providing shipping services, sending emails, and conducting our business. These providers are contractually obligated to protect your information.

* **Payment processors:** Your payment information is securely processed by our third-party payment processors. We do not directly store your full credit card details on our servers.

* **Shipping companies:** We share your shipping address and contact information with shipping companies to deliver your orders.

* **Marketing partners:** With your consent (where required), we may share limited information with marketing partners to provide you with relevant advertisements and promotions.

* **Legal authorities:** We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

* **Business transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

* **With your consent:** We may share your information with third parties when we have your explicit consent to do so.


5. Your Rights and Choices (Applicable in Canada and other Jurisdictions)


Depending on your location, including your rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, you may have certain rights regarding your personal information, including the right to:


* **Access:** Request access to the personal information we hold about you.

* **Correction:** Request that we correct any inaccurate or incomplete personal information.

* **Deletion:** Request that we delete your personal information (subject to certain exceptions).

* **Withdraw consent:** Where we have obtained your consent to collect, use, or disclose your personal information, you have the right to withdraw your consent at any time.

* **Information about processing:** Request information about how we use and disclose your personal information.


To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.


6. Data Security


We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes implementing physical, electronic, and procedural safeguards appropriate to the sensitivity of the information. For example, we use secure socket layer (SSL) encryption for transmitting sensitive information such as payment details. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


7. Data Retention


We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to process your orders, provide customer service, comply with legal obligations, resolve disputes, and enforce our agreements.


8. International Data Transfers


Your personal information may be transferred to and processed in countries other than your country of residence, including outside of Canada, where our service providers are located. These countries may have data protection laws that are different from the laws of your jurisdiction. By using our Site and Services and providing us with your personal information, you consent to the transfer and processing of your information in these countries.


9. Children's Privacy


Our Site and Products are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.


10. Links to Other Websites


Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.


11. Updates to This Privacy Policy


We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site and purchase of our Products after the posting of changes constitutes your acceptance of such changes.


12. Contact Us


If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:


La Once 

Info@laonce.ca